Returns & Exchanges

At Darussalam PK, we strive to ensure your complete satisfaction with every fashion piece you purchase. If you are not entirely happy with your order, we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags.

1

Initiate Request

Contact our customer support team via WhatsApp or email within 7 days of delivery to request a return authorization.

2

Pack the Item

Securely place the unworn item in its original packaging, ensuring all brand tags and invoices are included.

3

Ship to Warehouse

Send the package back to our designated returns center using a traceable courier service of your choice.

4

Quality Inspection & Refund

Once our team verifies the product's condition, we will process your exchange or issue a store credit refund within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing