Frequently Asked Questions

Everything you need to know about shopping with Darussalam PK

What are the shipping charges for domestic orders?

We offer a flat shipping rate of PKR 200 across Pakistan. However, orders exceeding PKR 5,000 qualify for free standard delivery.

How long will it take for my order to arrive?

Standard delivery typically takes 3 to 5 business days for major cities and up to 7 business days for remote areas.

What is your return and exchange policy?

You can exchange any unused item within 14 days of purchase. The item must be in its original packaging with all tags intact.

Which payment methods do you accept?

We accept Cash on Delivery (COD), as well as secure online payments via Visa, Mastercard, and JazzCash.

How do I ensure I choose the right size?

Each product page includes a detailed size chart. We recommend measuring a similar garment you own to compare against our dimensions for the best fit.

Can I track my order after it has been shipped?

Yes, once your order is dispatched, you will receive a tracking number via SMS and email to monitor your shipment's progress.